Privacy Policy

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Privacy Policy

Effective Date: 26 April 2025

At Avalange Ltd (“we”, “us”, “our”), your privacy is a priority. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit or make a purchase from https://www.avalange.co (the “Site”).

By using our website or providing your personal information to us, you agree to the terms of this Privacy Policy.

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Information We Collect

We may collect and process the following personal data:

• Personal Identification Information – name, email address, phone number, billing and shipping address.

• Payment Information – credit/debit card details or other payment details (collected securely via our payment processors; we do not store card details).

• Order Details – including purchased items, size, quantity, and order history.

• Technical Data – IP address, browser type, operating system, and interaction data such as pages visited, time spent, and clicks.

• Marketing Preferences – including whether you wish to receive promotional emails or SMS.

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How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders

• Communicate with you regarding your orders, returns, or account

• Improve your browsing experience and personalize your shopping journey

• Detect and prevent fraud or other unlawful activity

• Send marketing communications (only with your consent)

• Comply with legal obligations

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Sharing Your Personal Data

We may share your information with:

• Third-party service providers who assist with payment processing, order fulfillment, email marketing, analytics, or website hosting

• Law enforcement or government agencies, if required by law or to protect our rights

• Logistics and delivery partners, to ensure your orders are delivered efficiently

All third-party providers are bound by confidentiality and data protection agreements.

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Cookies and Tracking Technologies

We use cookies and similar tracking tools to:

• Remember your preferences and shopping cart contents

• Understand how you interact with our website

• Provide personalized recommendations and ads

You can disable cookies through your browser settings, but this may impact your user experience on our website.

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Data Storage and Security

We store your personal data securely using encrypted systems and follow industry best practices to prevent loss, misuse, or unauthorized access.

Although no method of transmission over the Internet is 100% secure, we take all reasonable steps to ensure the security of your data.

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Your Rights

Under the UK GDPR and applicable data protection laws, you have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate or incomplete data

• Request deletion of your data in certain circumstances

• Object to or restrict the processing of your data

• Withdraw consent for marketing communications at any time

• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of your rights, please contact us at: [email protected]

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Retention of Data

We retain your personal data only as long as necessary to fulfill the purposes for which we collected it, including for legal, accounting, or reporting requirements.

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Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before submitting personal information.

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Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

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Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Avalange Ltd
📧 Email: [email protected]
🌐 Website: https://www.avalange.co